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Next email from vivian stated that my account would be canceled because in the email after Sarah told me she was not responsible for the labs, I told her that I payed for the service which included the labs. A day and a half later I check my email and I have multiple messages from vivian, that offered me $10 off for every month and I would not have access to the labs anymore, which seemed reasonable. I sent it to requesting $10 refund for the month for all the lab issues, and Sarah responded that she could not control the labs as the company that did that is located in England. I eventually did another lab in the practice lab and identified additional errors with screen shots and where the instructions were not correct. When I told them that I was having issues copying and pasting, they responded that it worked for them, and did not tell me about the different way that copying and pasting had to be done with their interface. They have a special way of doing it where you need to paste the material copied into a box and click send to machine and then paste it in the VM which no one tells you about. Second issue was copying and pasting did not work from the instructions for the lab to the VM. You had to figure that one out on your own. First experience I had with them was trying to sign into the server, as they did not give you the credentials to sign into the server. Labs had many problems, and the tech team that would help you with lab issues is located in England. In another lab they forgot to instal the NLB feature on a server, so the rest of the instructions about configuring the NLB would not work, b/c first it needs to be installed obviously. In one lab the identified the wrong folder to locate the virtual hard drive.
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I spent a lot of my time figuring out how to make the labs work, since the instructions were wrong. However, their labs were a disaster! The lab instruction looked like a drunken 3rd grader put them together. I had no complaints abut the videos or testing questions. The videos it took me about a wee to get through, and were ok.
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Which because of work I did not use for the full 3 months. Mock tests are very limited to specific courses, so there's no practice exam for each course as I thought. Their customer service is very responsive and helpful when I had some technical issues with the videos. I just signed up for and so far so good. Instructors are great and I recognize them from the Microsoft Virtual Academy courses. Their subscription is cheaper than, but not specifically geared towards exams as Ĭ Their subscriptions are more expen$ive than and also oversimplify for the sake of brevity. After I took the exam, I realized that the vids skipped over lots of info - in essence, this confirms that instructors oversimplify for the sake of brevity. Vids will give any newbie a false sense of confidence of passing, b/c test questions are not that hard. They gloss over the material, yet expect students to fill in the gaps. Okay, I'm on to studying for the 2nd MS cert exam and here's what I've used so far: